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Service Survey Form
Date
Company Name
Contact Person
Please give notes over 5.
1 - Totally Dissatisfied / Not Happy
2 - Not Satisfied but Ok
3 - Satisfied / Happy
4 - Well Satisfied / Very Happy
5 - Totally Satisfied / Perfect
1 - Are you satisfied with the service given by your service contact person?
2 - Has your service contact person enough technical formation?
3 - Is the communication with your service contact person satisfactory?
4 - Do you find the personal behavior of your service contact person enough humble, kind, and polite?
5 - Are you satisfied with the service training you got?
6 - Do you get enough information about the products from your service contact person?
7 - Do you get products updates information on time and regularly?
8 - In case of problem, how fast do you get reply?
9 - In case of problem, how fast the problem is solved?
10 - What are the points, you most like at your service contact person?
11 - What are the points, you most don't like at your service contact person?
Your suggestions
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